SUPPORT FOR PEOPLE EXPERIENCING HOMELESSNESS IN CROYDON

If you see anyone who is sleeping outside, preparing to bed down, or sleeping somewhere not designed for habitation, such as a car, and you feel it is safe to do so, ask them if they are receiving or are aware of support available.

Croydon Reach – when individual is known to services
Email Croydon Reach – a dedicated service for rough sleepers in Croydon.
Email project

StreetLink – when individual is not known to services
If you want to help someone you’ve seen sleeping rough, but don’t know what to do, StreetLink’s website is a simple way to send an alert. People can also self-refer. If making an alert on s/one’s behalf it is good practice to get consent/ask agreement from the person first, so long as you feel comfortable & safe to do so.
Visit website

Homeless but not sleeping rough
If someone is homeless but not sleeping rough they should submit an application on the Croydon Council website.
Visit website

ADVICE AND ACCOMMODATION SUPPORT

Visit the Croydon Simply Connect directory to find out about the main charities providing advice and accommodation to the homeless in the borough.
View directory

CAYSH
Provides supported accommodation for 16-25 year olds. Must have a Croydon connection. All referrals come from Croydon Council following their assessments.
Email project. Visit website

Crisis Skylight Croydon
Supporting those experiencing homelessness or who are at risk of homelessness. Showers/laundry facilities are available to ‘street homeless members’. Opening hours: 10am-4pm on Mon, Tue, Thu and Fri. Wed 10am-2pm. Closed bank holidays.
Self-refer by email. Phone 020 3848 1700. Visit website

Change Grow Live
Change Grow Live supports homeless people in Croydon with drug and alcohol problems.
Email project. Phone 0300 123 9288. Refer via website

Evolve Housing + Support: 
24-hour, 365-day homeless assessment hub (project Croydon Council and Evolve Housing + Support) offers up to 15 people a bed for up to 72 hours and a same-day assessment of their financial, health and housing circumstances. Referrals only by Croydon Council’s homelessness assessment team, Croydon Reach and Crisis.
Visit website

THE CROYDON TOGETHER WINTER NIGHT SHELTER

Local faith groups and VCSE organisations have come together to offer a winter shelter for people experiencing homelessness in Croydon in the first months of 2026. The project is hosted by Croydon Voluntary Action, supported by Housing Justice, and run in collaboration with a range of local partners including West Croydon Baptist Church, Croydon Minster, Croydon Nightwatch, Spires, South Croydon Benefice, Croydon Refugee Day Centre, South Norwood Community Kitchen, Love Streatham, Crisis, CAYSH, Croydon Council and many more.

To help CVA to provide a warm and safe space for the night, meal and wrap around support to the homeless this winter, you can:

• Make a small donation to the appeal; Aviva will match all unique card donations up to £250! Donate
• Volunteer at the Winter Night shelter. Shelter will be offered in a local church in West/Central Croydon from January to April 2026 every night. There will have a range of induction/training sessions by Housing Justice. Book a place
• Contact [email protected] if you want to partner with CVA and provide advice/services to the shelter’s guests.

HOT FOOD, CLOTHING, BEDDING AND OTHER ESSENTIAL ITEMS

MONDAY

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30 pm in the Queen’s Gardens, by Fell Road.
Visit website

Percy’s Homeless Hub
Mobile Soup Kitchen provides food, hot drinks and sleeping bags to rough sleepers on Monday evenings from 5pm-7pm. Outside Turtle Bay, 16 High St, Croydon CR0 1GT.
Email project. Phone 07710 975 624.

The Well
Hot lunch, clothes, and toiletries plus on-site health, housing, addiction, and benefit support at their drop-in sessions from 11am -1 pm on Mondays at the Salvation Army Citadel, Booth Road, Croydon CR0 1XY.
Email project. Phone 020 8680 9924. Visit website

Swan Soup Kitchen Thornton Heath
Hot meal, fruit and drink, sleeping bag (by prior request) from 6.30pm-7pm.
Outside Thornton Heath Mosque, 150 Gillette Road, Thornton Heath, CR7 8SN.
Email project. Phone 07864 852 157.

CPMI Food Bank
Food parcel from 12pm-3pm. No voucher needed. At 92A Parchmore Road, Thornton Heath CR7 8LX.
Email project Phone 020 3252 0007

The Event Rooms
Free coffee, snacks and a meal from 12pm-1.30pm. 3-7 Middle Street, Croydon, CR0 1RE.

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Closed 24 to 28 December and 31 December, and 1 January.
Email project Phone in advance to confirm attendance: 020 8669 9920 or 07802 225 073

TUESDAY

AR Food Project
Hot meals, hygiene essentials and clothes at 7pm, outside Croydon Islamic Community Trust, 89 London Road, Croydon, CR0 2RF.
Email project. Phone 07534 765 220.  Refer via website

Church of God (Seventh Day) West Croydon
Warm welcome for homeless people and those in need. Coffee, chat and hot lunch from 10 am-1pm at Church of God, Seventh Day, Derby Road, Croydon CR0 3SE.
Email project

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30 pm in the Queen’s Gardens, by Fell Road.
Visit website

Selhurst Community Kitchen
Hot meal (take-away food parcel, clothing and toiletries provided according to need) from 6 pm – 7.30 pm at Croydon SDA, Church Hall, 95 Selhurst Road, SE25 6LH.
Email project. Phone 07930 167 812. Visit website
*Closed 22 December, re-opens 6 January 2026

Spires Rough Sleeper’s Drop-In
Tuesday from 9 am – 11:30 pm at St Luke’s Church, 13 Norwood High St, SE27 ODT. Drop-In for newly granted refugees facing homelessness: Tuesday from 1 pm-3pm at West Croydon Baptist Church, Whitehorse Road, CR0 2JH. Phone 020 8696 0943.

The Event Rooms
Free coffee, snacks and a meal from 12pm-1.30pm.
3-7 Middle Street, Croydon, CR0 1RE.

CPMI Food Bank
Food parcel from 12pm-3pm. No voucher needed. At 92A Parchmore Road, Thornton Heath CR7 8LX.
Email project. Phone 020 3252 0007.

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Email project Phone in advance: 020 8669 9920 or 07802 225 073
Closed 24 to 28 December and 31 December, and 1 January.

WEDNESDAY

CK Express (NTCGWC)
Hot drinks, sandwiches, pastries and food parcel to take away for those in need, clothing and footwear are also available on Wednesdays from 12pm-2pm at Lawrence Centre, 173 Handcroft Road, West Croydon CR0 3LG.
Email project. Phone 07753 732 366

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30pm in the Queen’s Gardens, by Fell Road.
Visit website

St Andrew’s Church Foodbank
Food parcels for rough sleepers and those in need. Wednesday from 10 am- 12 noon at St Andrew’s Church, 29B Southbridge Road, Croydon CR0 1AG.
Email project. Phone 078 6178 9383

Swan Soup Kitchen Croydon 
Hot meal, fruit and drink, sleeping bag (by prior request) from 7.30pm-8pm. In the courtyard of Croydon Mosque, 525 London Road, CR7 6AR.
Phone 07931 583 155.

West Croydon Methodist Church Drop-In
Hot takeaway meal and a food parcel for the day for the homeless and vulnerable individuals from 11 am – 12:00 noon at 93 London Rd, Croydon, CR0 2RF.
Email project. Phone 07515 041 234.

CPMI Food Bank
Food parcel from 12pm-3pm. No voucher needed. At 92A Parchmore Road, Thornton Heath CR7 8LX.
Email project. Phone 020 3252 0007.

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Email project Phone in advance: 020 8669 9920 or 07802 225 073
Closed 24 to 28 December and 31 December, and 1 January.

THURSDAY

Al Noor Food Drive
Hot food for rough sleepers and those in need from 6.30 pm – 7.30 pm, outside Norbury Park, Norbury Station entrance.
Email project. Phone: 07432 666 008 and 07951 762892.

AR Food Project
Hot meals, hygiene essentials and clothes at 7pm, outside Croydon Islamic Community Trust, 89 London Road, Croydon, CR0 2RF.
Email project. Phone 07534 765 220.  Refer via website

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30pm in the Queen’s Gardens, by Fell Road.
Visit website

CPMI Food Bank
Food parcel from 12pm-3pm. No voucher needed. At 92A Parchmore Road, Thornton Heath CR7 8LX.
Email project. Phone 020 3252 0007.

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Email project Phone in advance: 020 8669 9920 or 07802 225 073
Closed 24 to 28 December and 31 December, and 1 January.

FRIDAY

His Grace Foodbank
Food package, essential hygiene products, sleeping bags, jackets and jumpers to those in need 3pm-5pm at His Grace House, 80-82 Beulah Road, Thornton Heath, Croydon CR7 8JF.
Email project. Phone 07946 546507.

Love Loud
Take away hot meal 8.30pm outside Queens Gardens, Croydon.
Email project Phone 0794 673 4688.
*Closed 26 December and 2 January 2026.

Muslim Association Croydon
Hot meal from 7pm – 8pm in forecourt of Croydon Mosque, 525 London Road, Thornton Heath, CR7 6AR. Send text message to Ashtaq Arain on 07951 069211.
*Closed 26 December to 2 January.

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30pm in the Queen’s Gardens, by Fell Road.
Visit website

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Email project Phone in advance: 020 8669 9920 or 07802 225 073
Closed 24 to 28 December and 31 December, and 1 January.

CPMI Food Bank
Food parcel from 12pm-3pm. No voucher needed. At 92A Parchmore Road, Thornton Heath CR7 8LX.
Email project. Phone 020 3252 0007.

Spires Rough Sleeper’s Drop-In
Friday from 9am-11.30 am at St Luke’s Church, 13 Norwood High St, SE27 ODT.
Phone 020 8696 0943.

SATURDAY

Al Hidaya Soup Kitchen
Providing food for the homeless and those in need on Saturdays between 5pm-6pm at 177 Brigstock Road, CR7 7JP.
Email project. Phone 0757 211 6952

South Norwood Community Kitchen
Tea, coffee and pastries from 9.30am. Takeaway cooked meal on Saturdays from 11 am- 2 pm. Eat in or takeaway cooked meal at 12noon. Foodbank 11am-12pm. *Arrive from 9.30 pm to collect ticket for foodbank. Socco Cheta Community Hub, 44b Portland Road, SE25 4PQ.
Email project

Croydon Kitchen (NTCGWC):
Hot meal and food parcel to take away for those in need, clothing and footwear also available from 12pm-2pm at 173 Handcroft Road, Croydon, CR0 3LG (next door to New Testament Church of God).
Email project. Phone 07753 732 366.

Foodcycle Thornton Heath
3-course vegetarian meal at 12:30 pm at St Alban’s Church Hall, 1 Whitehorse Lane, SE25 6RD.
Email project

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30pm in the Queen’s Gardens, by Fell Road.
Visit website

Resistance Kitchen
Hot meals, fruit, tea/coffee & biscuits; take-home bags and non-food items (i.e.warm clothing). 2 pm – 3pm at the junction between London Road/Norbury Avenue.
Email project

Alive Foodbank
Food on Saturdays from 1 pm – 2 pm at Elim Pentecostal Church, Mersham Road, Thornton Heath, CR7 8NP.
Phone Matilda Kuofie 07949 489 075.

Sutton Night Watch
Food Parcels in Sutton. Monday to Friday 8am-12pm.
Email project Phone in advance: 020 8669 9920 or 07802 225 073.
Closed 24 to 28 December and 31 December, and 1 January.

SUNDAY

DGC Joseph Storehouse
Food items and toiletries, plus hot drinks and pastries for the homeless from 10am-12pm at 280 Brigstock Road, Thornton Heath, CR7 7JE.
Email project. Visit website

Nightwatch Croydon
Soup, sandwiches and hot drinks, sleeping bags, clothing and household items on request for homeless people and others in need at 9.30pm in the Queen’s Gardens, by Fell Road.
Visit website

St Mildred’s Drop-In: 
St. Mildred’s Community Centre, 30, Bingham Road, CR0 7EB on Sunday from 12:30 pm – 2.30 pm on the first and third Sunday each month.
Email project. Phone 020 8655 1434.

The Event Rooms
Free coffee, snacks and a meal from 12pm-1.30pm. 3-7 Middle Street, Croydon, CR0 1RE.

Community Feeding Project West Croydon
Hot meals and food parcels for the homeless and those in need between 1pm-3pm at West Croydon Seventh Day Adventist Church, 45-49 Union Road, CR0 2XU.
Email project. Phone 07939 297176 and 020 8037 7784.

Please note: While we make every effort to ensure information is up to date, please contact individual services to confirm details.

Download full details of services here.

HELPLINES

SLaM Crisis line
Phone 0800 731 2864 (option 1) free 24-hour helpline.

Samaritans
Phone 116 123. Free 24-hour support. Email project
[email protected]

SANEline
Phone 0300 304 7000 for emotional support by phone. 365 days a year. From 4pm-10pm.

CALM helpline
Phone 0800 58 58 58 Campaign Against Living Miserably (CALM) helpline and livechat are open from  5pm-midnight every day for those struggling and need to talk.
Visit website

SOS Support Line
Phone: 0808 115 1505. Silence of Suicide (SOS) mental health and suicide support available from 8pm-midnight, Monday – Friday, 4pm-midnight, Saturday and Sunday.
Visit website

National Suicide Prevention Helpline 
Phone: 0800 857 0800. Open daily from 6pm-midnight.
Visit website

SHOUT 85258
Free, confidential, anonymous text messaging support service. Text 85258.

National LGBTQIA+ support line
Phone 0800 0119 1000. Supports domestic abuse, hate crime, sexual abuse and violence.
Visit website

Refuge Helpline
Phone 0808 200 0247. Freephone, 24-hour National Domestic Abuse Helpline or live chat service. Monday to Friday 10am-10pm and 10am-6pm on weekends.
Visit website

Universal Credit phone line
Phone 0800 328 5644  Available Monday to Friday, 8am-6pm.

HEALTH SUPPORT

SLaM Homeless Outreach (START)
A small multi-disciplinary assessment team for street homeless people in Croydon.
Their role is to engage and assess homeless people with severe mental health problems and other needs and to offer care and support.
Hours: 10am-4pm. A duty service operates that you can call for advice or information on homeless resources, to discuss a potential referral, to check if a homeless client in contact with your service is known to START.
Email project. Phone 020 3228 5908. Visit website

Croydon Homeless Health
Specialist health practice for Homeless people, based at the Rainbow Health Centre, 141 Brigstock Road, Croydon, CR7 7JN. The team provides a designated nurse-led Primary Care Service for people experiencing homelessness and asylum seekers in Croydon. Reception open from Monday to Friday (excluding bank holidays) from 9am-5pm by appointment only.
Phone 020 8274 6070 and 020 8251 9280. Visit website

SUPPORT FOR FRONT LINE STAFF 

Frontline Network
Supports staff who work on the frontline with people experiencing homelessness. The Network is open to staff in the public, statutory or voluntary sectors in a wide range of roles such as outreach, housing, social work and probation.
Visit website

Homeless Link
National membership charity for organisations working directly with people who become homeless in England. Homeless Link provides learning opportunities for people working in the homelessness sector and works to make services better and campaigns for policy change that will help end homelessness.
Visit website